Privacy Policy

1. Introduction

Folkvang ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

Personal Information

We collect information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Account credentials (username, password)
• Age verification information

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Website usage data and browsing patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send marketing communications (with your consent)
• Improve our website and services
• Verify your age and comply with legal requirements
• Prevent fraud and ensure security
• Respond to customer service inquiries

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, shipping, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit some website functionality.

7. Your Rights

Under Philippine data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your information
• Withdraw consent for marketing communications
• Data portability (receive your data in a structured format)

To exercise these rights, please contact us at support@folkvang.com.

8. Age Restrictions

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the Philippines. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@folkvang.com
Phone: +63 968 3060 939
Address: Taguig, Phase 2, Block 1 Lot 32